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Terms of
Service
Rev. 2/21/05
1. Introduction
This document (the “Agreement”) sets forth the principles,
guidelines and requirements of the Terms of Service of
Golden Services, Inc., dba Golden Webs, an Ohio-based
company (the "Company") governing the use by the customer
("Customer") of Company's services and products ("Services
and Products"). These Terms of Service have been created to
promote the integrity, security, reliability and privacy of
Company's facilities, network, and Customer data contained
within. The Company believes it provides one of the best
services in the industry, and provides the following
policies in the best interests of the Company and the
Company's clients. The Company retains the right to modify
these Terms of Service at any time and from time to time and
any such modification shall be automatically effective as to
all customers when adopted by Company and published at
http://www.goldenwebs.biz/web-site-hosting-terms.php.
Company shall be the sole and final arbiter as the
interpretation of the following. By utilizing the Company's
services and products, the Customer agrees to be bound by
the terms herein outlined.
Questions or comments regarding this document should be
forwarded to the Company at the following web address:
http://www.goldenwebs.biz/web-contactus.php
2. Compliance with the Law
Customer shall not post, transmit, re-transmit or store
material on or through any of Services or Products which, in
the sole judgment of the Company (i) is in violation of any
local, state, federal or non-United States law or
regulation, (ii) is threatening, obscene, indecent,
defamatory or that otherwise could adversely affect any
individual, group or entity (collectively, "Persons") or
(iii) violates the rights of any person, including rights
protected by copyright, trade secret, patent or other
intellectual property or similar laws or regulations
including, but not limited to, the installation or
distribution of "pirated" or other software products that
are not appropriately licensed for use by Customer. The
Customer agrees to indemnify and hold harmless the Company
from any claims resulting from the use of the services which
damages the Customer or any other party. Customer shall be
responsible for determining what laws or regulations are
applicable to its use of the Services and Products.
3. Prohibited Uses of
Services and Products
In addition to the other requirements of these Terms of
Service, Customer may only use the Services and Products in
a manner that, in the Company's sole judgment, is consistent
with the purposes of such Services and Products. If Customer
is unsure of whether any contemplated use or action is
permitted, please contact the Company as provided above. By
way of example, and not limitation, uses described below of
the Services and Products are expressly prohibited.
3.1. General
3.1.1. Pornography
and pornographic related merchandising are
prohibited under all the Company's services. This
includes sites that include links to pornographic
content elsewhere. This also includes nudity of any
kind (complete or partial), sites depicting nude
images, incest, bestiality, sexual fetishes, and
sensual art. Further examples of unacceptable
content or links include pirated software, "hacker"
programs, archives of "Warez Sites", game rooms or
MUDs, IRC Bots, Egg Drop programs, any kind of
illegal software or shareware, content that promotes
violence, witchcraft, satanic activity or paganism.
In addition sites offering online gambling, casino
functionality, sportsbook betting (including
offshore), online banking services, Internet
lotteries and online pharmacies or sites that
directly sell prescription or non prescription drugs
and pharmaceuticals are prohibited. We are Christian
businesspersons and as such, will not allow our
servers to be used to promote these types of
activities.
3.1.2. Violations
of the rights of any Person protected by copyright,
trade secret, patent or other intellectual property
or similar laws or regulations, including, but not
limited to, the installation or distribution of
"pirated" or other software products that are not
appropriately licensed for use by Customer.
3.1.3. Actions that
restrict or inhibit any Person, whether a customer
of Company or otherwise, in its use or enjoyment of
any of the Company's Services or Products.
3.2. System and Network
3.2.1. Introduction
of malicious programs into the Company's network or
server (e.g., viruses, worms, malicious code).
3.2.2. Effecting
security breaches or disruptions of Internet
communication. Security breaches include, but are
not limited to, accessing data of which Customer is
not an intended recipient or logging into a server
or account that Customer is not expressly authorized
to access. For purposes of this Section 3.2.2.,
"disruption" includes, but is not limited to, port
scans, flood pings, packet spoofing and forged
routing information.
3.2.3. Executing
any form of network monitoring which will intercept
data not intended for the Customer's server.
3.2.4.
Circumventing user authentication or security of any
host, network or account.
3.2.5. Interfering
with or denying service to any other user on
Customer's host (for example, denial of service
attack).
3.2.6. Using any
program/script/command, or sending messages of any
kind, designed to interfere with, or to disable, a
user's terminal session, via any means, locally or
via the Internet.
3.2.7. Creating an
"active" full time ftp connection on a
Company-provided account by using artificial means
involving software, programming or any other method.
3.2.8. Any attempt
to circumvent or alter monitoring, bandwidth
tracking or utilization reporting, or other actions
which have the effect of complicating the normal
operational procedures of the Company, including but
not limited to altering, removing or in any way
modifying or tampering with Company created log
files.
3.2.9. Any action
which the Company determines, in its own judgment,
will reflect poorly on the Company or negatively
impact its operations.
3.2.10. Any action
which the Company deems to be an unacceptable use of
resources, business practice or otherwise
unacceptable to the Company.
3.3. Billing
3.3.1. Furnishing
false or incorrect data on the order form, contract
or online application, including fraudulent use of
credit card numbers and Customer contact
information.
3.3.2. Attempting
to circumvent or alter the processes any billing
procedures or procedures to measure web space, time,
bandwidth utilization, or other methods to document
"use" of the Company's Services and Products.
3.4. Email
3.4.1. Sending
unsolicited commercial email messages (UCE),
including the sending of "junk mail" or other
advertising material to individuals who did not
specifically request such material, who were not
previous customers of Customer or with whom Customer
does not have an existing business relationship
("email spam"). Violation of this or any section of
this Agreement will result in immediate account
suspension and/or termination, as well as further
penalties and refund ineligibility.
3.4.2. Sending UCE
referencing an email address for any domain hosted
by the Company;
3.4.3. Sending UCE
referencing a domain or web site hosted by the
Company regardless of the source of the email sender
(otherwise known as spamvertising a web site);
3.4.4. Sending UCE
referencing an IP address hosted by the Company;
3.4.5. Posting
advertisements on IRC, ICQ, or any other public chat
system containing an email address hosted by the
Company, a domain hosted by the Company, an IP
address belonging to the Company;
3.4.6. The Company
will be the sole arbiter as to what constitutes a
violation of these provisions.
3.4.7. Harassment,
whether through language, frequency or size of
messages.
3.4.8. Unauthorized
use, or forging, of mail header information.
3.4.9.
Solicitations of mail for any other E-mail address
other than that of the poster's account or service
with the intent to harass or to collect replies.
3.4.10. Creating or
forwarding "chain letters" or other "pyramid
schemes" of any type.
3.4.11. Use of
unsolicited email originating from within the
Company's network or networks of other Internet
Service Providers on behalf of, or to advertise, any
service hosted by the Company, or connected via the
Company's network.
3.4.12. Activities
deemed to be unsolicited marketing efforts or
otherwise harassing in any way.
3.4.13. Activities
which violate the additional email policies as are
posted here.
3.4.14. Customer
will be charged a minimum $300.00 service charge for
each instance of a verifiable UCE that is reported
to the Company and faces immediate account
suspension and/or termination, as well as further
penalties. Company is not obligated to provide
advanced notice of account suspension due to
violation of any Terms of Service and may at it's
discretion immediately suspend and/or terminate any
account for violations.
3.5. Customer Support
3.5.1. The Company
promotes a mutually-professional relationship with
its customers. Abusive, threatening, obscene or
otherwise harassing communications with agents of
the Company, via telephone, email, online chat or
other means will result in immediate account
termination not withstanding any other terms of this
agreement. Violation of this or any section of this
Agreement will result in refund ineligibility.
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4. Bandwidth & Utilization
In addition to the other terms of this agreement, which
apply to all plans, bandwidth and utilization, by its
nature, is subject to a number of differing and/or
additional terms.
4.1 The Company
provides a generous amount of data transfer per account
to our Customers so that they may create their Websites
and have a significant amount of site visitors without
having to worry about additional charges for traffic.
While most Customers will not exceed their monthly data
transfer limit we recognize that others may occasionally
or consistently need more.
4.1.1. The Company
reserves the right to review and limit bandwidth on
any hosting account package or domain exceeding
usage over and above the specified maximum package
limits in accordance with the current price list
published on the web site. Customers exceeding their
monthly data transfer allotment as monitored by
Company will be given the opportunity to pay for
excess usage at a rate specified with hosting
package purchased. If Customer does not purchase
additional bandwidth resources in order to come into
compliance then Company reserves the right to either
throttle the site's bandwidth usage or suspend the
site at it's sole discretion.
4.1.2. Customer
agrees to purchase additional monthly data transfer
when their web site accounts exceed the monthly
allotment during any month. A list of available data
transfer packages available for purchase is
maintained on Company web site.
4.1.3. Customer may
not use Customer's Website to store Web pages, files
or data for other IP addresses or domain names, nor
may Customer use its Website as a repository for
file data transfer such as auction image hosting.
Customer may not use Customer's Website for "Warez
group" download transfers. The Company reserves the
right to make this determination, in its sole and
absolute discretion.
4.1.4. The storage
and distribution of MP3 format files via the Company
network is prohibited if the Customer does not own
the full copywrite of such files. Distribution of
MP3 files even if the Customer has the copywrite
must be done solely via the Customer's web site and
not through third party external web sites linking
direct to the files for download. Customer must
prevent the direct linking to such files from
external sites through anti-leaching scripts or
other means available on the Internet.
4.1.5. The Company
does not permit sites on the shared virtual servers
that use more than 10% of system resources, or sites
which in the Company's view are detrimental to the
enjoyment of the Company services by the Company's
other clients, or are in the sole and final judgment
of the Company, detrimental to network or business
operations.
If
at any time the Customer’s website generates enough
data transfer to affect the performance of the other
customer sites on the server, the Company reserves
the full right to offer Customer the option of
upgrading to a hosting plan that would be more
suitable such as dedicated server plans or if
serious enough to suspend or terminate the
Customer’s web site.
The Company may take
whatever steps necessary to provide its services, and to
provide for the enjoyment of such services by all of the
Company clients, and to ensure that certain clients do not
utilize services to the detriment of other clients.
Customers with Websites that do not comply with these simple
rules, or who seek to take advantage of the Company data
transfer traffic plan in any detrimental way will at the
discretion of the Company, have their sites canceled and/or
removed from the servers and have service charges assessed.
The Company will be the
sole and final arbiter as to Websites or usages of resources
that constitute violation or intent to violate our
policies. Websites which the Company must suspend or cancel
due to violation of these rules are not eligible to receive
a refund for unused service, and are subject to charges for
bandwidth and usage of resources as is posted on Company web
site. Acceptance of these Terms of Services, and/or use of
Company's services constitutes an acceptance of any fines,
penalties or service charges which might arise out of
violation of these policies.
5. Terms
and Termination
For the purposes of
Section 5 of this agreement, the term "Forty Five Day
Guarantee Period" shall be defined as the period
extending from the date a Customer signs up his or her
domain hosting account with the Company through the
forty-fifth (45) day following the initial signup of the
Customer's account.
5.1. Customer must
notify the Company of a cancellation request a minimum
of seven (7) days prior to the billing renewal date.
Cancellations will only be accepted via phone and the
caller must be verified as a the customer or as a
legitimate representative of the Customer. If the
Customer notifies the Company less than seven (7) days
before the billing renewal date, a refund will not be
issued unless the Customer's cancellation request is
submitted during the Forty Five Day Guarantee Period.
5.1.1. All refunds
requested within the initial Forty Five Day
Guarantee Period shall receive a full refund of only
the web hosting fees paid to Company. Setup fees,
domain registration fees and/or any optional
add-on-service fees, are always non-refundable.
5.1.2. Customers
who cancel their accounts after the Forty Five Day
Guarantee Period will receive a prorated refund for
the time unused on their hosting account upon
request by the Customer. Setup fees, domain
registration fees and/or any optional add-on-service
fees, are always non-refundable.
5.1.3 Refunds if
any are due will be issued within 14 days of receipt
of the secure online cancellation form and can only
be refunded to the same person who initially made
the payment and only via the same means. Company
cannot refund a credit card other than the same
credit card that was initially used to make payment.
5.2. Customer will not
receive a refund for account suspension or termination
for violation of policies.
5.3. By submitting a
credit card or ACH information on the order form,
Customer agrees to authorize all charges to the account
and any other balances incurred due to overages of
limits, additions of extras to the account, service
charges and/or any other fees, and to be bound to the
terms of this Agreement.
5.4. Customer will not
receive a refund for any setup fees, additional feature
or resource fees or any fees other than the unused
portion of the annual hosting fees.
5.5. Customer will be
charged a $15 account reactivation fee for each site
suspended due to a billing-related issue. Accounts are
suspended the day after their annual renewal date if
payment is not received by the renewal date. It is the
customers responsibility to maintain a valid and working
email address listed with the company billing department
at all times while service is being provided. Renewal
notices are sent via email to the contact email listed
on customers account prior to annual renewal date.
Failure to receive a renewal notice does not constitute
grounds for non payment of renewal.
5.6. Customer shall pay
the fees and other charges for Products and Services
ordered from Company as published on this site at the
time of order. Company reserves the right to change
rates without notice; any changes in price will take
effect upon renewal of the existing hosting account and
immediately for new purchases.
5.6.1. Customer
agrees that the Company reserves the right to change
its fees, features, and discount offerings and the
Customer agrees to be bound by any changes of fee,
feature, and/or discounts for future purchases if so
made. Customer will not pay more than what is listed
on company site at the time that customer ordered a
specific service for the period of service agreed
to.
5.7. The Company
reserves the right to terminate this agreement, and to
delete the Website from its hardware, immediately upon
the occurrence of any of the following events:
5.7.1. Non payment
of any charges due from Customer;
5.7.2. Breach of
any term or condition of this agreement by Customer;
5.7.3. Commencement
of any lawsuit or proceeding against Customer
arising from or relating to its use of the Website,
whether or not such suit names the Company as a
party or seeks any recovery from the Company.
5.7.4. Payment for
any charges are due at the time of signup and
renewal respectively. All payments must be in U.S.
Dollars. Accounts which have balances outstanding
shall be deemed to be in default and subject to
termination of service. Customer shall be
responsible for all costs of collection, including
reasonable attorney's fees and court costs, in event
of a default for nonpayment of any amounts due the
Company.
5.8 It is the customer's
responsibility to maintain an active email address and
notify company of any changes to the account
administrative contact. Customers needing to update
their information must do so through their online secure
account Control Panel. Failure to maintain accurate
contact information and a working email address will
prevent the Customer from receiving important account
notices and information and therefore is a serious
matter.
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6. Indemnification of
Provider/Relationship of Parties
6.1. Customer agrees to
indemnify and hold the Company harmless from any
lawsuit, claim, charge, or expense, including reasonable
attorney fees and costs of defense, for any matter
arising from or relating to Customer's Website provided
hereunder.
6.2. Nothing contained
herein shall be deemed to create a relationship between
the Company and Customer in the nature of a partnership,
joint venture, editor/publisher or otherwise. Both
parties acknowledge and agree that the Company has no
interaction with the data or substance of Customer's
Website, except as necessary to maintain the Website on
the web server.
7. Security/Software
7.1. Customer agrees to
take all steps reasonable, necessary, and prudent to
protect Customer's login ID and password and is
responsible for maintaining login security.
7.2. Customer agrees
not to attempt to undermine or cause harm to any server,
software, system or customer of the Company.
7.3. Customer agrees to
maintain Customers' computing equipment responsibly,
including running virus software.
7.4. Uploading a virus
or worm or any harmful code or program of any kind to a
Company server will result in account termination,
service charges and/or prosecution.
7.5. Customer
acknowledges that the Company cannot provide technical
support for any software and/or script that the Customer
installs, other than variable name changes. Customer
also acknowledges that the Company does not supply
technical support for Microsoft FrontPage, other than
initial configuration. The Company supplies technical
support for Web hosting issues only. The Company shall
be the sole arbiter as to what constitutes a "Web host"
issue.
8. Violation
Any attempt to undermine or cause harm to the Company server
or another customer's Web presence is strictly prohibited.
Any violation of the above Terms of Service will result in
grounds for account termination, with no refunds given; the
Company reserves the right to remove any account without
prior notice. Violation of these Terms of Service may result
in legal action, service charges or a combination thereof.
9. Confidentiality
Customer acknowledges that by reason of their relationship,
both the Customer and the Company may have access to certain
products, information and materials relating to the other
part’s business, which may include business plans,
customers, software technology, and marketing plans that are
confidential and of substantial value to either party,
respectively, and which value would be impaired if such
information were disclosed to third parties. Consequently,
both the Company and the Customer agree that it will not use
in any way for its own account or for the account of any
third part, nor disclose to any third part, any such
information revealed to it by either part, as the case may
be.
The Customer and the
Company further agrees that each will take every appropriate
precaution to protect the confidentiality of such
information. In the event of termination of this agreement,
there shall be no use or disclosure by either party of any
such confidential information in its possession, and all
confidential documents shall be returned to the rightful
owner, or destroyed. The provisions of this section shall
survive the termination of the agreement for any reason.
Upon any breach or threatened breach of this section, either
party shall be entitled to injunctive relief, which relief
will not be contested by the Customer or the Company.
10. Refusal of Service
10.1. The Company
reserves the right to refuse service to anyone it so
deems as a potential risk of violation of these Terms of
Service.
10.2. If any of these
Terms of Service are failed to be followed it will
result in grounds for immediate account deactivation,
termination or suspension and the Customer's web site
files and emails permanently deleted from Company
servers.
11. Disclaimer
11.1. USE OF THE
COMPANY’S SERVICES AND PRODUCTS IS AT CUSTOMER’S SOLE
RISK. NEITHER THE COMPANY NOR ITS EMPLOYEES, AGENTS,
RESELLERS THIRD PARTY INFORMATION PROVIDERS, MERCHANTS
LICENSERS OR THE LIKE, MAKE ANY WARRANTIES, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, THAT THE COMPANY’S SERVICES AND
PRODUCTS WILL NOT BE INTERRUPTED OR BE ERROR FREE; NOR
DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MIGHT
BE OBTAINED FROM THE USE OF THE COMPANY’S SERVICES AND
PRODUCTS OR AS TO THE ACCURACY, OR RELIABILITY OF ANY
INFORMATION SERVICE OR MERCHANDISE CONTAINED OR PROVIDED
THROUGH THE COMPANY’S SERVICE, UNLESS OTHERWISE
EXPRESSLY STATED IN THIS AGREEMENT. THIS INCLUDES LOSS
OF DATA, WHETHER RESULTING FROM DELAYS, ON DELIVERIES,
WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS
CAUSED BY THE COMPANY AND ITS EMPLOYEES OR OTHER CAUSES.
11.2. THE SOLE
CUMULATIVE LIABILITY OF THE COMPANY FOR ALL CLAIMS MADE
BY THE CUSTOMER, OR ANY OTHER PARTY, REGARDLESS OF FORM,
INCLUDING ANY CAUSE OF ACTION BASED ON CONTRACT, TORT OR
STRICT LIABILITY, SHALL NOT EXCEED THE TOTAL AMOUNT OF
ALL FEES AND CHARGES PAID TO THE COMPANY BY THE
CUSTOMER.
11.3 We also are concerned with the privacy of on-line
communications. In general, the Internet is neither more
nor less secure than other common communications media,
including mail, facsimile and voice telephone service,
all of which can be intercepted and otherwise
compromised. As a matter of prudence, however, we urge
our customers to assume that all of their on-line
communications are insecure.
We
cannot take any responsibility for the security of
communications transmitted over our facilities. We will
comply fully, however, with all applicable laws
concerning the privacy of our customers' on-line
communications. In particular, we will not intentionally
monitor or disclose any private electronic mail messages
sent or received by our customers unless required to do
so by law. We may, however, monitor our
service electronically to determine that our facilities
are operating satisfactorily. Also, we may be required
to disclose information transmitted through our
facilities in order to comply with court orders,
statutes, regulations or governmental requests. Finally,
we may disclose information transmitted over our
facilities where necessary to protect us and our
customers from harm, or where such disclosure is
necessary to the proper operation of the system.
We
are not responsible for loss of customer content due to
server or hardware failure. We do backup our systems
daily, but cannot guarantee the content is up-to-date or
can be recovered in the event of system or hardware
failure. It is always the customer's own responsibility
to have a full backup of their site at all times.
We
expect that our customers who provide web
hosting services to others will comply fully with all
applicable laws concerning the privacy of on-line
communications. A customer's failure to comply with
those laws will violate our policy. Finally, we wish to
emphasize that in signing up for services and therefore
agreeing to the Terms of Service, customers indemnify us
for any violation of the customer of the Terms of
Service, or of law or corporate policies, that results
in loss to us or the bringing of any claim against us.
This means that if we are sued because of activities of
the customer that violate any law, the Terms of Service,
the customer will pay any damages awarded against us,
plus costs and reasonable attorneys' fees.
We
hope this Policy Statement is helpful in clarifying the
obligations of Internet users, including us and our
customers, as responsible members of the Internet.
11.4. The Company
reserves the right to revise or change these Terms of
Service at any time.
11.5. This Agreement
shall be governed in all respects under the laws of the
State of Tennessee applicable to contracts made,
accepted and performed wholly in Tennessee, without
application to principles of conflict of laws, and the
Customer and the Company agree that the sole venue and
jurisdiction for any disputes arising from this
Agreement shall be the appropriate federal or state
court located in the State of Tennessee.
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12. Domain Registration
Agreement
For domain name
registrations obtained by the Customer through the Company,
in addition to this Agreement and notwithstanding any other
term of this Agreement, you agree to be bound by the terms
and conditions of the Uniform Domain Name Dispute Resolution
Policy (the "Policy") which has been adopted by the Internet
Corporation for Assigned Names and Numbers ("ICANN"), and is
incorporated by reference into your Registration Agreement,
and sets forth the terms and conditions in connection with a
dispute between you and any party over the registration and
use of an Internet domain name registered by you. You may
read the Policy at www.icann.org/udrp/udrp-rules-24oct99.htm
12.1. Customer
acknowledges that all fees billed for domain
registration will be billed directly to the Customer's
credit card by WildWest Domains, Scotsdale, AZ and will
appear as Domain Names/Hosting on credit card statement.
WildWest Domains is the resellers division of
Godaddy.com and handles domain registration and the
billing for domain services for WebWeavers
Internet/1PlanHost.com
12.2. By registering a
domain name through the Company, the Customer is
establishing a relationship with the registrar "WildWest
Domains/Godaddy" separate from the Company and this
Agreement.
12.3. The Company is in
the domain name hosting business. All customer accounts
are setup with the understanding that the Customer will
transfer authoritative DNS control of the domain hosted
to the Company, i.e., the Company requires the Customer
to update the domain name registration of any domain
hosted by the Company to list the Company's domain name
servers as the hosting entity. The Company does not
provide extended access to its network through
non-authoritative DNS means for any purpose other than
initial account setup.
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E-mail Policy
Rev. 2/21/05
In order to
provide fast and reliable email services, we have put into
place the following policies for all customers.
Email Box
Size: Your mail box size for each user account is
limited to a maximum of 15Mb. This means that unless you
download your email using email software such as Outlook or
delete old messages from the email server, then your email
box may become full and when it does, email being sent to it
will bounce back saying the box is full. This limit is per
USER account, NOT per domain. Each domain hosting account
comes with 15 POP3 user accounts.
Individual
Email Size: You are permitted to send and receive emails
and attachments that do not exceed 5Mb per email. Anything
larger needs to be uploaded to your web server and your
recipient can simply download it from there. Email servers
were never intended to be large file servers and in order to
provide reliable email service for all customers, we will
not make any exceptions to this policy.
POP3 Email
User Poling: Each POP3 Email user is able to set their
email software to automatically poll our email servers no
more than once in each 5 minute period. If you have your
email settings to poll (check) the email server more often
than this your request may be rejected and your email
service suspended.
This does NOT affect your ability to
send or receive emails, nor is there any limit on the number
of emails you can send or receive as long as you are not
spamming. You can send and receive emails normally but we do
ask that you keep your automatic polling to 5 minutes or
more.
Web Based
Email Use: We provide web based email messaging for
every POP3 Email user account only as a convenience for
those customers who need this service to check their email
when they are away from their computers (i.e., on a trip, at
a friends house, or at an Internet Cafe). It is not intended
to act as the primary source for sending and receiving email
such as a Hotmail or Yahoo account would be. Web based
messaging is very resource intensive and therefore we ask
that unless you absolutely need it, to use it sparingly.
If you do rely
on web based email, then keep in mind that your email box
may reach the 15Mb limit and bounce email unless you
download or delete old messages. We will of course continue
to provide web based email service but do ask for your
cooperation in order to provide fast reliable service for
all. Microsoft's free Outlook Express or other email
software programs are easily configurable and we highly
encourage their use.
Spamming or
Sending Unsolicited Email: To put it in plain English -
Don't even think about it! It will cause your account to be
permanently suspended without notification, your web site
will go down, you will not receive a refund and there may be
fines and legal cost involved as stated in our Terms of
Service above. Unsolicited Email is defined in the Terms of
Service. We do not tolerate spam or the sending of
unsolicited email. Please note that SMTP authentication is
required in order to send email from our servers as an
effort to combat spammers.
Please do check your email settings and ensure that you have
set up your accounts correctly.
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